FAQ

If you are a registered customer, you can access your order history by logging into your account using the credentials you used to create your account. You will find the “My Account” link located at the top of each page. Once you have accessed your account, you can click on the “Track Order” link for order status. If you are not a registered user, you can contact Customer Service at info@ixports.com by submitting an email via the Contact Us section on our site here. Customer Service hours are 8am to 5pm (PST/PDT) Monday through Friday

At this time, all sales are final sale. If you have any questions please call our customer care center at info@ixports.com

Once your order has been shipped, you will receive email confirmation of your shipping details with a tracking number. If you have registered, you will be able to view and track the status of your shipment by signing in and selecting My Account followed by TRACK / VIEW MY ORDERS.

We accept the following forms of payment: Authorize.net, Visa, MasterCard, American Express, Discover, and Pay Pal.

We are happy to assist you with your order. Please give us a call at 252-200-1786

Due to our quick processing time, we are unable to cancel or modify an order after it has been submitted.
 

When you receive your package, a packing slip will be included which shows all order details. You can also login to your account if you are a registered customer, and view all order information.

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2. What products do you require?

Specify the type of products, sizes, characteristics and the quantity that you need us to quote. If you prefer, you can attach a document or image with your requirements.

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Request a Quote

Please provide the following information and we will be right with you:

1. Personal Information

Name
Company
State
Phone
Email

2. What products do you require?

Specify the type of products, sizes, characteristics and the quantity that you need us to quote. If you prefer, you can attach a document or image with your requirements.

Product Information
If you prefer, you can attach a document or image with your requirements.
Maximum file size: 256 MB
You can attach your request in the following formats: PDF, JPG, CSV
Comments